Third Party Sub-Processors - Line-Up as a Data Processor
As part of providing our services we may use the following data sub-processors:
| Entity Name | Purpose | Applicable Service |
|---|---|---|
| Algolia | Algolia, Inc (Algolia) are providers of search indexing software which enable elements of our web dashboard. | Search |
| AWS | Amazon Web Services, Inc (AWS) are providers of our web servers and associated infrastructure. | Web Servers |
| Dropbox | Dropbox, Inc (Dropbox) are providers of cloud-based file storage. | Customer Service |
| Elastic Cloud | Elasticsearch BV (Elastic Cloud) are providers of database search software. | Dashboard |
| eReceptionist | J2 Global, Inc (eReceptionist) are providers of our business phone system. | Customer Support |
| GitHub | GitHub, Inc (GitHub) are providers of web-based hosting for version control using git. | Dashboard |
| Google Analytics | Google, Inc (Google Analytics) are providers of our website analytics software. | Analytics |
| G Suite | Google, LLC (G Suite) provide email clients and calendars as well as cloud-based software for document collaboration online. | Customer Support |
| Keen.io | Keen Labs, Inc (Keen.io) provide a data visualisation API. | Dashboard |
| LogRocket | LogRocket, Inc (LogRocket) are providers of error logging software. | Error Logging |
| New Relic | New Relic, Inc (New Relic) are providers of our web infrastructure performance monitoring. | Server monitoring |
| PCA Predict | GB Group PLC (PCA Predict) provide address validation | Venue creation |
| Postman | Postdot Technologies, Inc (Postman) software.provide our API Development environment. | API |
| Pusher | Pusher Ltd (Pusher) provides an API to create communication features in web and mobile apps. | Dashboard |
| Seats.io | Seats.io BPVA (Seats.io) is a provider of an API to enable reserved seating as part of ticket purchase. | Reserved Seating |
| SendGrid | SendGrid, Inc (SendGrid) is a cloud-based SMTP provider - enabling delivery of transactional and marketing emails. | Emails |
| Slack | Slack Technologies, Inc (Slack) provides messaging services. | Customer Service |
| Sentry | Functional Software, Inc (Sentry) provides server error tracking. | Server Errors |
| Stripe | Stripe, Inc (Stripe) are the payment services provider integrated with Line-Up. | Subscription Payments |
| Xero | Xero, Inc (Xero) are providers of accounting software. | Subscription Payments and Invoicing |
| Zendesk | Zendesk, Inc (Zendesk) are the providers of our customer suppport tools and our Help Centre. | Customer Support and Help Centre |